Protecting Your Belongings and Our Community
Your Safety Is Our Priority
At The Storage Guy Madison, protecting you and your belongings drives every decision we make. As lithium-ion battery technology has become ubiquitous in our daily lives, we’ve gained critical insights into the specific risks these devices pose in storage environments.
Effective immediately, we are updating our battery storage policy to enhance safety for all customers.
POLICY UPDATE: What’s Changing
NOW PROHIBITED in Standard Storage Units:
- E-bikes and e-scooters
- Hoverboards and personal electric vehicles
- Large power tool battery packs
- Standalone lithium-ion battery systems
- Any device with significant lithium-ion battery capacity
STILL PERMITTED:
- Small consumer electronics (laptops, phones, cameras)
- Devices with integrated, non-removable batteries in good condition
- Electronics that are fully powered off and undamaged
Why This Change Is Essential
The Science Behind the Safety Concern
Thermal Runaway Risk Lithium-ion batteries can experience dangerous “thermal runaway” when exposed to:
- Extreme temperature fluctuations
- Physical damage or deterioration
- Overcharging or electrical faults
- Madison’s seasonal temperature extremes
Catastrophic Consequences When lithium-ion batteries fail, they create:
- Intense fires that burn extremely hot
- Toxic fumes dangerous to human health
- Rapid fire spread that can destroy entire facilities
- Reignition potential even after appearing extinguished
Real-World Impact
Protecting Your Investment
- One faulty battery can destroy countless irreplaceable belongings
- Standard fire suppression systems are ineffective against lithium-ion fires
- Temperature fluctuations in standard units significantly increase failure risk
Community Safety This policy protects every Storage Guy Madison customer and their valuables from potential catastrophic loss.
Your Storage Options: Safe Alternatives
Climate-Controlled Units: The Safer Choice
For items with lithium-ion batteries you must store:
- Stable temperature control reduces thermal stress
- Humidity regulation prevents moisture damage
- Enhanced fire safety through environmental controls
- Year-round protection from Madison’s weather extremes
Proper Electronics Storage Guidelines
Small Electronics (Still Permitted):
- Ensure devices are in good, undamaged condition
- Power off completely before storage
- Consider climate-controlled units for long-term storage
- Follow manufacturer storage recommendations
Responsible Disposal Options
For batteries you no longer need:
- Never dispose in regular trash or recycling
- Use designated hazardous waste facilities
- Contact local recycling centers for proper disposal
- Protect the environment through responsible disposal
What This Means for Current Customers
If You Currently Store Prohibited Items:
- Contact us immediately to discuss alternatives
- Explore climate-controlled unit options
- Plan safe removal if storage isn’t viable
- Get assistance from our knowledgeable team
If You’re Planning to Store Electronics:
- Review our updated guidelines before bringing items
- Ask about climate-controlled availability
- Ensure compliance with safety requirements
- Get expert advice from our staff
We’re Here to Help You Navigate This Change
Expert Support Available
Our team is ready to assist with:
- Unit upgrade consultations for climate-controlled options
- Safety compliance guidance for your specific items
- Alternative storage solutions that meet your needs
- Transition planning for existing customers
Questions We Can Answer
- Which of my items are affected by this policy?
- What are my climate-controlled unit options?
- How do I safely remove prohibited items?
- What’s the cost difference for safer storage alternatives?
Frequently Asked Questions
Q: Can I store my laptop or phone? A: Yes, small consumer electronics with integrated batteries in good condition are still permitted when powered off.
Q: What about my electric bike? A: E-bikes must be stored in climate-controlled units due to their large battery capacity.
Q: Is this policy permanent? A: This policy reflects current industry best practices and safety standards. We continuously evaluate our policies based on emerging safety data.
Q: Will this affect my current rental agreement? A: Contact us to discuss your specific situation and explore compliant storage solutions.
Take Action Today
Don’t let this policy change disrupt your storage plans. Our team is standing by to help you find the perfect solution that keeps your belongings safe while complying with our enhanced safety standards.
Contact The Storage Guy Madison
Get personalized assistance with:
- Policy compliance questions
- Climate-controlled unit availability
- Safe storage planning
- Alternative solutions
Thank You for Your Understanding
This policy change reflects our unwavering commitment to protecting you, your belongings, and our entire storage community. By working together to implement these safety measures, we ensure The Storage Guy Madison remains the secure, reliable storage partner you trust.
Your cooperation helps us maintain the safest possible environment for everyone’s valuables.